What are stay interviews? According to Dona DeZube, Monster.com, “Stay interviews, (are) an interview in which employees discuss what they like and don’t like about their current position.” So what’s the greatest benefit?  Connecting with employees helps reduce turnover rates because the information collected is usually action-oriented and of a proactive nature.

Here are 4 best practices:

  1. Conduct stay interviews in person or by phone. Using a survey or email questionnaire can leave a lot of responses open to interpretation.
  2. Determine at which key milestone dates, such as service dates of 1-year, 5-year, and 15-year, you will use to connect with employees.
  3. Pick 3-4 questions from this list (Source: Monster.com):
    • What about your job makes you want to jump out of bed?
    • What about your job makes you want to hit the snooze button?
    • What are you passionate about?
    • What’s your dream job?
    • If you changed your role completely, what would you miss the most?
    • If you won the lottery and didn’t have to work, what would you miss?
    • What did you love in your last position that you’re not doing now?
    • What makes for a great day at work?
    • If you had a magic wand, what would be the one thing you would change about your work, your role and your responsibilities?
    • What do you think about on your way to work?
    • What’s bothering you most about your job?
  4. Notify your team that you are starting stay interviews on a regular basis and be sure to thank them afterward for their time and input.

Consider holding stay interviews as a regular component of your department’s ongoing recruitment strategy.

Your turn: What stay interview practices do you use?