DEVELOPMENT WEBINARS AND SELF- GUIDED COURSES

YOUR PERSONAL DEVELOPMENT IS OUR PASSION

Develop your skills by registering for a webinar or self-guided course!

We offer both Development Webinars and Self-Guided Courses. Development Webinars are focused on smaller, easily digestible topics that can be completed from any computer at home or work.  Similarly, Self-Guided Courses can be consumed from anywhere.  The benefits of these, you can go at your own pace.

Development Webinars

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Build Your Cultural Intelligence

 

Audience

All team members

Description

Participants will learn the four factors of cultural intelligence to enhance their capability to function effectively and inclusively when working with cultures different than their own. Participants will be expected to explore their capabilities and awareness related to how they think, feel and behave to improve their engagement in cross-cultural interactions.

Establishing a baseline related to their own Cultural Intelligence level, participants will identify tools and strategies to improve their results within their interactions and will define a plan for continued development and improvement of their own Cultural Intelligence.

This course will help employees of all levels work together to drive a healthier future. Cultural Intelligence will provide individuals with the knowledge and awareness to ensure we are building a strong culture of engagement, delivering exceptional patient care and fostering an environment for workplace excellence.

Session Details

  • Thursday, October 20 – 8:00am – 9:00am
  • Tuesday, December 6 – 1:00pm – 2:00pm

 

**Team education sessions are available for this topic.  Sign up here.

Caring Conversations Series

 

Audience

All team members

Description

This two-part webinar series will help you learn how to communicate effectively with your colleagues with compassion in everyday challenging situations. Learn how to start a conversation, share your perspective with clarity, create a safe environment for feedback, and respond to feedback.

Format and Expectations 

This is a two-part virtual instructor led webinar program. Both webinar sessions will include breakout groups where you will have the opportunity to practice Caring Conversation skills. Come prepared to learn, engage, and interact!

**Make sure you register for both Part 1 and Part 2


Caring Conversations Part 1

Objectives

  • Describe how the caring conversations model supports Fairview’s Respect for People commitments to honor relationships, create an exceptional experience, and communicate intentionally with patients and colleagues
  • Identify the types of situations that require caring conversation skills
  • Use the SBI Model (situation, behavior, impact) and apply it to high and low-stake workplace conversations.

Session Details

  • More dates coming soon!

Caring Conversations Part 2

Objectives

  • Use the Caring Conversation Model and apply it to high and low-stake workplace conversations.
    • Create a safe space, time, and place for colleagues when holding a caring conversation.
  • Compare how preconceived perceptions, roles, and emotions affect can both participants in a caring conversation.
    • Discover how self-awareness and openness impact how feedback is received.
  • Identify strategies for follow-up actions or behavioral changes after a successful caring conversation.

Session Details

  • Thursday, October 13 – 1:00 pm – 2:00 pm
Understanding Implicit Bias

 

Audience

All team members

Description 

This session will help learners see how implicit bias and microaggressions impact our patients, our customers, and each other. Through clear definitions, a thorough explanation of how implicit biases are formed, and cause-and-effect case studies, learners will leave this session with an awareness of their own implicit biases, as well as how these biases may be expressed as micro-messages. This session will provide guidance for participants as they work to determine what their individual implicit biases are, how they are formed, and how they can address them.

Session Details:

  • Wednesday, November 9 – 1:00 pm – 2:00 pm

**Team education sessions are available for this topic.  Sign up here.

Leader Webinars

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Development Conversations

 

Audience

Leaders with direct reports

Description

What if you could easily and frequently engage in development conversations with your team members without sacrificing everything else that must be done?

This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.

What if we told you it was possible for development to be integrated into the work that needs to get done as opposed to being a series of overwhelming tasks that have to check off a list?

Format and Expectations

This is a 90-minute live webinar hosted by our OD&L consultants and includes pre-work which you are expected to complete prior to attending the session (sent to you two weeks before your schedules session). The webinar will include breakout groups where you will have the opportunity to put knowledge into practice! Come prepared to learn, engage, and interact!

Session Details

  • Tuesday, October 25 – 8:00 am – 9:30 am

 

Successfully Leading Change

 

Audience

Leaders with direct reports

Description

We experience change every day. As leaders, it’s our responsibility to help our teams adapt to change. In this session, you will have the opportunity to use two tools to help you plan, prepare, and lead your team through a change. This session will work best if you bring an upcoming change your team will be experiencing so that you can work through the webinar.

Format and Expectations

This is a live 60-minute live webinar hosted by our OD&L consultants. The webinar session will include time for you to work through an upcoming change your team is experiencing and put knowledge into practice. Come prepared to learn, engage, and interact!

Session Details

  • Tuesday, November 8 – 1:00 pm – 2:00 pm

 

Self-Guided Courses

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Generations in the Workplace

 

This self-guided course will help participants gain an understanding of generational preferences and tendencies around communication, motivation and learning styles for each of the four generations that currently make up our workforce.  Participants will also consider the impact that major life influencers have on each generation; while these influencer’s impact generational characteristics, participants will recognize the importance of understanding that each individual is unique and may or may not fully align with their generational categorization. Commonalities between generations will be identified as well as ways to better connect with, and adapt to, each other.

The Four Pillars of Emotional Intelligence

What you do is important but how you do it is even more critical. You are accountable for functional skills that require a certain level of intellectual capacity and the ability to connect with and influence others. These personal and inter-personal skills require emotional intelligence.

 

In this self-guided course, you will learn Daniel Goleman’s Four Pillars of Emotional Intelligence, explore your strengths and challenges as it relates to emotional intelligence, and identify strategies to improve your emotional intelligence. This course will also provide you with a tool to help solve future emotional intelligence problems and continue to grow

 

Are you ready to take your skills to the next level?

Register for a webinar or self-guided course!