Personal Development
Instructor-Led Webinars
Commit to Development!
When you sign up for a development webinar, you are committing to continuous learning, knowledge application, and growth.
Our team takes great pride in designing sessions to Create an Exceptional Experience for you. That means starting and ending on time, delivering relevant content, creating collaborative experiences, and providing tools and resources to help you put your learning into practice.
Webinar Format
All webinars are live and hosted by our OD&L consultants. Sessions are not recorded, so your attendance is essential to your learning.
Webinar Expectations
Our webinar expectations are guided by The Fairview Commitments. When you register, you:
Set and Hold Standards: by making every effort to attend
Communicate Intentionally: by canceling your registration in advance in the unfortunate case you cannot attend
Engage and Inspire: by being ready to participate and connect with others
Individual Registration
If you are an individual looking to attend a webinar, click the ‘Register for Open Enrollment‘ button.
Team Registration
If you’re a leader looking to register your team for one of the webinars listed below, click on the ‘Request a Team Session‘ button.
Personal Development Webinars
PERSONAL DEVELOPMENT
NEW: Cross-Cultural Communication Two Part Series
This two-part webinar explores how culture shapes communication and why cultural competence is essential for improving patient outcomes, reducing disparities, and fostering collaboration.
60 minutes per session
View Webinar Details and Session Dates
What Will You Learn?
Part 1 focuses on understanding cultural influences on verbal and non-verbal communication, building self-awareness, and reflecting on personal communication styles. Part 2 provides practical strategies for cross-cultural communication, emphasizing intentionality, inclusion, and ongoing learning to create more effective and respectful interactions in diverse environments.
By attending this two-part webinar series, you will be able to:
- Describe how cultural values and norms influence verbal and non-verbal communication in the workplace and healthcare settings.
- Reflect on your own personal communication style and the communications styles of those around you.
- Apply practical cross-cultural communication strategies such as deepening your understanding of self and others and practicing intentionality to improve collaboration and patient care outcomes.
Part 1 Upcoming Session Dates
- Thursday, May 7, 2026 11:00am – 12:00pm CST
- Tuesday, October 6, 2026 12:00pm – 1:00pm CST
Part 2 Upcoming Session Dates
- Thursday, May 21, 2026 11:00am – 12:00pm CST
- Tuesday, October 20, 2026 12:00pm – 1:00pm CST
PERSONAL DEVELOPMENT
Build Your Cultural Intelligence
This session provides you with the skills to be effective and inclusive when working with cultures different than your own. You will explore your capabilities and awareness related to how you think, feel, and behave.
60 minutes
View Webinar Details and Session Dates
What Will You Learn?
You will learn the four factors of cultural intelligence to enhance your capability to function effectively and inclusively when working with cultures different than your own. By establishing a baseline related to your own Cultural Intelligence level, you will identify tools and strategies to improve results within your interactions and will define a plan for continued development and improvement of your own Cultural Intelligence.
Upcoming Session Dates
- Thursday, June 25, 2026 1:00 PM – 2:00 PM CST
- Friday, October 30, 2026 8:00 AM – 9:00 AM CST
PERSONAL DEVELOPMENT
Caring Conversations – Two Part Series
This two-part webinar series will help you learn how to communicate effectively with your colleagues with compassion in everyday challenging situations. Learn how to start a conversation, share your perspective with clarity, create a safe environment for feedback, and respond to feedback.
60 minutes per session
View Webinar Details and Session Dates
Part 1 – What Skills Will I Gain?
- Describe how the caring conversations model supports our Respect for People commitments to honor relationships, create an exceptional experience, and communicate intentionally with patients and colleagues.
- Identify the types of situations that require caring conversation skills.
- Use the SBI Model (situation, behavior, impact) and apply it to high and low-stake workplace conversations.
Upcoming Session Dates
- Friday, March 13, 2026 8:00 AM – 9:00 AM CST
- Tuesday, June 02, 2026 12:00 PM – 1:00 PM CST
- Wednesday, August 05, 2026 10:00 AM – 11:00 AM CST
- Thursday, October 08, 2026 1:00 PM – 2:00 PM CST
Part 2 – What Skills Will I Gain?
- Use the Caring Conversation Model and apply it to high and low-stake workplace conversations.
- Compare how preconceived perceptions, roles, and emotions can affect both participants in a caring conversation.
- Identify strategies for follow-up actions or behavioral changes after a successful caring conversation.
Upcoming Session Dates
- Friday, March 27, 2026 8:00 AM – 9:00 AM CST
- Tuesday, June 16, 2026 12:00 PM – 1:00 PM CST
- Wednesday, August 19, 2026 10:00 AM – 11:00 AM CST
- Thursday, October 22, 2026 1:00 PM – 2:00 PM CST
PERSONAL DEVELOPMENT
Connecting Through Generations
Understand the different generations present in today’s workplace and learn tactics to improve connection, engagement, and communication.
60 minutes
View Webinar Details and Session Dates
What Skills Will I Gain?
- Recognize the various generations present in the workplace and leverage those differences to honor relationships as a source of strength.
- Reflect on and challenge personal assumptions to collaborate for outcomes, understanding that everyone has something to teach and something to learn.
- Practice curiosity and active listening to improve connection, engagement, and communication.
Upcoming Session Dates
- Thursday, April 23, 2026: 10:00 AM – 11:00 AM CST
- Tuesday, September 15, 2026: 12:00 PM – 1:00 PM CST
- Wednesday, December 02, 2026: 8:00 AM – 9:00 AM CST
PERSONAL DEVELOPMENT
Intercultural Development Inventory
Gain insight on your current skills in navigating cultural differences and commonalities with the Intercultural Development Inventory assessment and webinar.
There is $30 fee associated with this webinar which covers the cost of your personalized Intercultural Profile and Development Plan. Make sure you have permission from your leader to attend this session, as the fee is billed to your department.
60 minutes (view webinar details for additional time commitments)
View Webinar Details and Session Dates
What Skills Will I Gain?
Everyone who takes the IDI is given guidance to further develop their cultural competence and can use it as a tool for self-reflection and self-and-other awareness. By participating in IDI, you will receive a unique individual profile report and an individual development plan. We encourage you to visit our IDI webpage to learn more about the IDI assessment and what to expect.
Required Components
Prior to the webinar: you will need to take the IDI assessment which consists of 50 questions and takes around 15-20 minutes to complete.
After the webinar: you’ll meet with a licensed IDI Qualified Administrator in a 45-minute, private 1:1 meeting where you’ll receive your personalized IDI profile and development plan.
Upcoming Session Dates
- Wednesday, June 3, 2026: 10:00am – 11:00am CST
- Tuesday, August 4, 2026: 12:00pm – 1:00pm CST
- Thursday, October 15, 2026: 8:00am – 9:00am CST
PERSONAL DEVELOPMENT
Insights Discovery
Discover your strengths, weaknesses, preferred communication style, possible blind spots, and suggestions for development with Insights Discovery.
There is a $95 fee to participate in Insights, which covers the cost of your personalized profile. Make sure you have permission from your leader to attend this session, as the fee is billed to your department.
2 hours
View Webinar Details and Session Dates
What Skills Will I Gain?
Based on the psychology of Carl Jung, Insights Discovery is a journey of self-awareness that can help you understand yourself and others. The Insights Discovery methodology uses a simple and memorable four color model to help you understand your style, strengths, and the value you bring to the team.
We encourage you to visit our Insights webpage to learn more about the process and additional offerings.
Upcoming Session Dates
- Thursday, April 16, 2026: 1:00pm – 3:00pm CST
- Thursday, May 14, 2026: 10:00am – 12:00pm CST
- Wednesday, July 8, 2026: 12:00pm – 2:00pm CST
- Tuesday, September 8, 2026: 11:00am – 1:00pm CST
- Wednesday, November 4, 2026: 12:00pm – 2:00pm CST
PERSONAL DEVELOPMENT
Recognizing and Responding to Microaggressions
Microaggressions are everyday subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning. In this webinar, you’ll explore the meaning of microaggressions and build skills for responding whether you are a recipient, source, or witness.
60 minutes
View Webinar Details and Session Dates
What Skills Will I Gain?
- Describe the types of microaggressions and explain the harm they cause.
- Recognize microaggressions when they occur.
- Effectively respond to microaggressions in a safe and constructive way.
Upcoming Session Dates
- Monday, March 16, 2026 12:00pm – 1:00pm CST
- Thursday, May 28, 2026 10:00am – 11:00am CST
- Friday, July 24, 2026 9:00am – 10:00am CST
- Wednesday, September 30, 2026 12:00pm – 1:00pm CST
- Tuesday, November 24, 2026 10:00am – 11:00am CST
PERSONAL DEVELOPMENT
Understanding Implicit Bias
Learn how implicit bias and microaggressions impact our patients, our customers, and each other. This session will provide guidance in determining what your individual implicit biases are, how they are formed, and how to address them.
60 minutes
View Webinar Details and Session Dates
What Will I Learn?
This session will help you see how implicit bias and microaggressions impact our patients, our customers, and each other. Through clear definitions, a thorough explanation of how implicit biases are formed, and cause-and-effect case studies, you will leave this session with an awareness of your own implicit biases, as well as how these biases may be expressed as micro-messages. This session will provide guidance as you work to determine what your individual implicit biases are, how they are formed, and how you can address them.
Upcoming Session Dates
- Thursday, April 09, 2026 9:00 AM – 10:00 AM CST
- Friday, August 14, 2026 12:00 PM – 1:00 PM CST
- Tuesday, December 08, 2026 1:00 PM – 2:00 PM CST
Leader Development Webinars
LEADER DEVELOPMENT
Development Conversations
This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.
90 minutes
View Webinar Details and Session Dates
What Will I Learn?
This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.
Upcoming Session Dates
- Tuesday, May 05, 2026 8:00 AM – 9:00 AM CST
- Tuesday, August 25, 2026 12:00 PM – 1:00 PM CST
- Wednesday, November 18, 2026 1:00 PM – 2:00 PM CST
LEADER DEVELOPMENT
Driving Team Engagement
This webinar explores the role leaders play in shaping engagement and identifies tactics to effectively increase employee engagement within their teams.
60 minutes
View Webinar Details and Session Dates
In this webinar, you will:
- Reflect on engagement within your team by considering signs of engagement/disengagement and connecting those observations to employee engagement survey data.
- Share experiences with peers, learning from their successes and challenges.
- Identify actionable strategies for driving employee engagement.
**While we will not be looking at Employee Engagement survey results in this session, we do recommend that you familiarize yourself with your team’s results.
Upcoming Session Dates
- Tuesday, March 10, 2026 1:00 PM – 2:00 PM CST
- Friday, April 17, 2026 10:00 AM – 11:00 AM CST
- Wednesday, September 02, 2026 11:00 AM – 12:00 PM CST
- Thursday, October 01, 2026 12:00 PM – 1:00 PM CST
LEADER DEVELOPMENT
Successfully Leading Change
We experience change every day. As leaders, it’s our responsibility to help our teams adapt to change. In this session, you will have the opportunity to use two tools to help you plan, prepare, and lead your team through a change. This session will work best if you bring an upcoming change your team will be experiencing so that you can work through the webinar.
60 minutes
View Webinar Details and Session Dates
What Skills Will I Gain?
We experience change every day. As leaders, it’s our responsibility to help our teams adapt to change. In this session, you will have the opportunity to use two tools to help you plan, prepare, and lead your team through a change. This session will work best if you bring an upcoming change your team will be experiencing so that you can work through the webinar.
Upcoming Session Dates
- Thursday, April 02, 2026 12:00 PM – 1:00 PM CST
- Wednesday, July 15, 2026 8:00 AM – 9:00 AM CST
- Wednesday, October 14, 2026 1:00 PM – 2:00 PM CST