Personal Development

Instructor-Led Webinars

Commit to Development!

When you sign up for a development webinar, you are committing to continuous learning, knowledge application, and growth.

Our team takes great pride in designing sessions to Create an Exceptional Experience for you. That means starting and ending on time, delivering relevant content, creating collaborative experiences, and providing tools and resources to help you put your learning into practice.

Webinar Format

All webinars are live and hosted by our OD&L consultants. Sessions are not recorded, so your attendance is essential to your learning. 

Webinar Expectations

Our webinar expectations are guided by The Fairview Commitments. When you register, you:

Set and Hold Standards: by making every effort to attend

Communicate Intentionally: by canceling your registration in advance in the unfortunate case you cannot attend

Engage and Inspire: by being ready to participate and connect with others

Individual Registration

If you are an individual looking to attend a webinar, click the ‘Register Now‘ button next to the webinar description below to sign up for an open enrollment session.

Team Registration

If you are a leader looking to register your team for one of the webinars listed below, click on the ‘Request a Team Development Session‘ button located on the right-hand side of the screen to get started!

Personal Development Webinars

PERSONAL DEVELOPMENT

Build Your Cultural Intelligence

This session provides you with the skills to be effective and inclusive when working with cultures different than your own. You will explore your capabilities and awareness related to how you think, feel, and behave.

60 minutes

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What Will You Learn?

You will learn the four factors of cultural intelligence to enhance your capability to function effectively and inclusively when working with cultures different than your own. By establishing a baseline related to your own Cultural Intelligence level, you will identify tools and strategies to improve results within your interactions and will define a plan for continued development and improvement of your own Cultural Intelligence.

 

Upcoming Session Dates

  • Tuesday, October 22, 2024: 8:00am – 9:00am CST 
PERSONAL DEVELOPMENT

Caring Conversations – Two Part Series

This two-part webinar series will help you learn how to communicate effectively with your colleagues with compassion in everyday challenging situations. Learn how to start a conversation, share your perspective with clarity, create a safe environment for feedback, and respond to feedback.

60 minutes per session

View Webinar Details and Session Dates

 Part 1 – What Skills Will I Gain?

  • Describe how the caring conversations model supports our Respect for People commitments to honor relationships, create an exceptional experience, and communicate intentionally with patients and colleagues.
  • Identify the types of situations that require caring conversation skills.
  • Use the SBI Model (situation, behavior, impact) and apply it to high and low-stake workplace conversations.

Upcoming Session Dates

  • Wednesday, August 7, 2024: 8:00am – 9:00am CST
  • Thursday, October 31, 2024: 1:00pm – 2:00pm CST

Part 2 – What Skills Will I Gain?

  • Use the Caring Conversation Model and apply it to high and low-stake workplace conversations.
  • Compare how preconceived perceptions, roles, and emotions can affect both participants in a caring conversation.
  • Identify strategies for follow-up actions or behavioral changes after a successful caring conversation.

Upcoming Session Dates

  • Wednesday, August 21, 2024: 8:00am – 9:00am CST
  • Thursday, November 14, 2024: 1:00pm – 2:00pm CST
PERSONAL DEVELOPMENT

Connecting Through Generations

Understand the different generations present in today’s workplace and learn tactics to improve connection, engagement, and communication.

60 minutes

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What Skills Will I Gain?

  • Recognize the various generations present in the workplace and leverage those differences to honor relationships as a source of strength.
  • Reflect on and challenge personal assumptions to collaborate for outcomes, understanding that everyone has something to teach and something to learn.
  • Practice curiosity and active listening to improve connection, engagement, and communication.

Upcoming Session Dates

  • Wednesday, October 2, 2024: 12:00pm – 1:00pm CST
  • Thursday, December 5, 2024: 8:00am – 9:00am CST
PERSONAL DEVELOPMENT

Recognizing and Responding to Microaggressions

Microaggressions are everyday subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning. In this webinar, you’ll explore the meaning of microaggressions and build skills for responding whether you are a recipient, source, or witness.  

60 minutes

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What Skills Will I Gain?

  • Describe the types of microaggressions and explain the harm they cause.  
  • Recognize microaggressions when they occur.  
  • Effectively respond to microaggressions in a safe and constructive way.

Upcoming Session Dates

  • Friday, July 26, 2024: 9:00am – 10:00am CST (FULL)
  • Thursday, September 26, 2024: 12:00pm –1:00pm CST
  • Wednesday, November 27, 2024: 10:00am – 11:00am CST
PERSONAL DEVELOPMENT

Understanding Implicit Bias

Learn how implicit bias and microaggressions impact our patients, our customers, and each other. This session will provide guidance in determining what your individual implicit biases are, how they are formed, and how to address them.

60 minutes

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What Will I Learn?

This session will help you see how implicit bias and microaggressions impact our patients, our customers, and each other. Through clear definitions, a thorough explanation of how implicit biases are formed, and cause-and-effect case studies, you will leave this session with an awareness of your own implicit biases, as well as how these biases may be expressed as micro-messages. This session will provide guidance as you work to determine what your individual implicit biases are, how they are formed, and how you can address them.

Upcoming Session Dates

  • Tuesday, August 13, 2024: 12:00pm – 1:00pm CST
  • Wednesday, December 11, 2024: 1:00pm – 2:00pm CST

Leader Development Webinars

LEADER DEVELOPMENT

Development Conversations

This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.

90 minutes

View Webinar Details and Session Dates

What Will I Learn?

This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.

 

Upcoming Session Dates

  • Thursday, August 29, 2024: 12:00pm – 1:30pm CST
  • Tuesday, November 19, 2024: 1:00pm – 2:30pm CST
LEADER DEVELOPMENT

Driving Team Engagement

Engagement is more than just an annual survey. This session is for people leaders to learn how to leverage their employee engagement survey results as a tool to prioritize engagement throughout the entire year.

 

60 minutes

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What Will I Learn?

You will understand how leaders can drive team engagement and prioritize engagement all year round. While we will not be looking at engagement survey results in this session, it’s a good idea to be familiar with your team’s results before you come. We will learn strategies for how to talk to your team about their results, collaborate with your team on a goal, and create an engagement plan all year long.

 

Upcoming Session Dates

  • Wednesday, September 4, 2024: 10:00am – 11:00am CST
LEADER DEVELOPMENT

Successfully Leading Change

We experience change every day. As leaders, it’s our responsibility to help our teams adapt to change. In this session, you will have the opportunity to use two tools to help you plan, prepare, and lead your team through a change. This session will work best if you bring an upcoming change your team will be experiencing so that you can work through the webinar.

60 minutes

View Webinar Details and Session Dates

What Skills Will I Gain?

We experience change every day. As leaders, it’s our responsibility to help our teams adapt to change. In this session, you will have the opportunity to use two tools to help you plan, prepare, and lead your team through a change. This session will work best if you bring an upcoming change your team will be experiencing so that you can work through the webinar.

 

Upcoming Session Dates

  • Wednesday, July 17, 2024: 10:00am – 11:00am CST (CLOSED)
  • Thursday, October 17, 2024: 1:00pm – 2:00pm CST