Performance Management
Our Performance Management Philosophy
As a learning organization, our philosophy is to regularly engage team members to create a strong continuous feedback loop to coach, learn, and recognize performance. Talent Connect is the system that supports this process.
Find resources on this page to support leaders and team members as they work through the performance review process.
Performance Management Recording
View this overview of our Performance Management process, recorded in December 2022, to understand the basics of performance management and review resources available to you. The process remains the same for the 2023 Performance Year.
Talent Connect Tools
The graphic on the right describes our organization’s annual review process we follow in Talent Connect. It’s a collaborative process between a leader and a team member to identify strengths and opportunities.
In 2022, we announced new tools in Talent Connect available to support performance reviews.
- Self-Evaluation: All team members are encouraged to comment on their performance in Talent Connect.
- 360 Development Feedback: Use this option to gather feedback from team members’ peers and colleagues. Use anytime of the year.
- Alternate Reviewer: Leaders have an option to collaborate with another people leader to complete the review, if the leader:
- Is on Leave of Absence
- Has more than 50 direct reports
- Needs feedback from a previous leader for internal transfers.
Find detailed information about all of these processes including step by step Talent Connect User Guides in the resource menu below.
Menu
Performance Review Resources
Learn more about Performance Reviews, including the optional Self-Evaluation and Alternate Reviewer processes, below.
Unsure where to start?
Use this checklist to help navigate through the resources for Performance Management.
Annual Review Process Overview
Use the Annual Review Process Overview document to learn the basics about how the Annual Performance Review Process works at Fairview, including what we review and who does what.
Team Performance Review Process Plan
Create a plan with due dates for each Performance Review Milestone with your team using this Performance Review Process Plan Template. View an example plan and create your own for your team.
FAQs for Leaders and Team Members
- FAQs for Leaders: Find answers to our leaders’ most frequently asked questions about the annual performance review process in the Performance Management FAQs for Leaders document.
- FAQs for Team Members: Get answers to the most frequently asked questions about the annual performance review process from team members in the Performance Review FAQs for Team Members resource.
Performance Rating Descriptions
Need help choosing a rating? Learn about Rating Descriptions for Daily Work, Performance to Goals, and Commitments categories in this resource.
Tips for Meaningful Reviews
Use the strategies outlined in Tips for Meaningful Reviews to give yourself the time needed to make this year’s performance conversations impactful and engaging for your team.
Ongoing Feedback Self-Directed Course: 10 minutes
The annual review process includes a 1:1 meeting between leaders and their team members. This self-directed course shows how to provide positive and constructive feedback.
Performance Review User Guide
This interactive user guide shows screen by screen instructions for how to complete the performance review in Talent Connect, including the self-evaluation and alternate review processes.
Optional Talent Connect Tools
Self-Evaluation Process Guide
Self-evaluations are an optional, but highly encouraged step your team can use as part of their annual performance review. Learn more in this Self-Evaluation Process Guide.
Alternate Reviewer Process Guide
This Alternate Reviewer Process Guide explains how the alternate reviewer process works. Use this process when a leader is on LOA, a leader has 50+ direct reports, or for internal transfers.
360 Development Feedback
Leaders and team members can collaborate together gather development feedback from peers and colleagues all year long. This process can be completed electronically in Talent Connect with internal and external colleagues.
Learn more about the 360 Development Feedback Process.
360 Philosophy, Expectations, and FAQs
Use the 360 Philosophy, Expectations, and FAQs document to learn how to approach the collaborative 360 Development Feedback process with your team, including answers to the most frequently asked questions.
360 Development Feedback User Guide
This interactive user guide shows screen by screen instructions for how to complete 360 Development Feedback in Talent Connect, including the self-evaluation and alternate review processes.
Goal Setting
Find resources for how to create goals and enter them into Talent Connect.
How to Guide – SMART Goals
Write strong and effective goals using the SMART framework. This How to Guide is designed to help you develop specific, measurable, attainable, relevant, and time bound goals.
Entering Goals in Talent Connect
This User Guide for Talent Connect Goals shows step by step screenshot technical instructions for how to enter and cascade goals in the Talent Connect system.
Customer Experience Goal Setting
Leaders! Find information and resouces to help you and your team create personal development goals that align to Connecting With Care.
Visit the Customer Experience Intranet page: Leader Resources: Supporting a Strong Culture of Customer Experience. Here you will find a Leader Discussion Guide that will walk you through the steps of creating a Connecting With Care SMART goal, including examples!
People Engagement Goal Setting
Find example SMART goals, actions, and resources for People Engagement goal setting.
Download the resource: Engagement Survey Example Goals and Actions. You’ll find an overview of 2024 engagement survey results, explanation of each survey category, example People Engagement SMART goals, example actions, and recommended resources.