leader
Developing Myself as a Leader
9:23 minute video.
Great leaders produce great teams!
Invest in your growth and advance your leadership skills to become the best leader you can be. Use the resources on this pageto achieve your development goals and support our organization’s strategic initiatives.
Resources to help you plan your development journey:
Development at Fairview
Get to know what development is and the opportunities available to you with this informational resource: My Development at Fairview
Development Plan
Identify and track goals by creating your own development action plan with our Development Action Planning Template.
Journey Partners
Foster learning, share experiences, and remain accountable to your growth with a journey partner. Learn more with our Journey Partners guide.
Select from the tabs in the menu below to explore tools, instructor-led webinars, and self-paced learning to advance your leadership skills.
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Collaboration and Building Relationships
Share knowledge and experiences, foster meaningful relationships, and recognize team member achievements.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7. To find our complete library of available courses, visit the Self-Paced Learning page.
Use this reflection guide with your on-demand course to put your learning into practice.
Employee Recognition: 8 minutes
Underperforming employees are not the only members of your team that need attention. The course describes the benefits of recognition, the factors that will increase or decrease its effectiveness, and the differences between informal and formal recognition.
Leadership Level Up: Focus on WHY: 10 minutes
In this course you’ll learn why a common purpose is important for successful teams. You will also learn how to create a WHY for your team. You’ll learn how great leaders INSPIRE action by articulating the WHY – the purpose or belief behind what their teams do every day. At the end of this course you will find a reflection and action guide to help you incorporate what you’ve learned into your everyday work.
Interpersonal Effectiveness: Building Relationships: 14 minutes
Your success will be greatly affected by the professional relationships you cultivate. Interpersonal skills are the cornerstone of developing these associations, so it is important to assess your abilities to communicate clearly and empathetically and to listen well.
Leadership Level Up: Leader vs. Manager: 10 minutes
In this course, you’ll learn the behavior shift necessary to go from “manager” to “leader” and what it means to be a leader versus a manager. You will watch a short video and complete two exercises to help you put what you learned into the context of your own work. At the end of this course you will find a reflection and action guide to help you incorporate what you’ve learned into your everyday work.
Programs and Groups to Enhance Collaboration and Building Relationships
Discover more about available programs or groups to deepen your learning.
Mentorship Program
The Fairview mentorship program is a mutually beneficial partnership, with the mentor and mentee sharing knowledge and experiences that assist the mentee in achieving their goals through empowerment, self-discovery, and connections within our system.
Change Community of Practice
The purpose of the Organizational Change Community of Practice (CoP) is to build a network of change practitioners throughout the organization. This group meets every other month. If you are interested in attending the Change CoP, email OD&L for an invite.
Learn more about the Change Community of Practice
Attend Change CoP meetings to:
- Gain skills to be more effective change practitioners, supporters and change owners
- Spend focused time applying skills and tools to actual changes
- Build competencies that will deliver real results to the organization
- Learn from one another in peer-to-peer relationship
- Contribute to the strengthening of M Health Fairview’s organizational change capabilities
As a member of the CoP, you bring to each meeting:
- A deeper interest about how to plan for, support, implement and sustain change
- An open mind
- An understanding of our organization’s approach to change
- Ideas and additional resources and tools that lend themselves to a chance conversation
- Willingness to be a change advocate and early adopter
Communication and Listening
Demonstrate active listening, deliver productive feedback, communicate intentionally, and more!
Instructor-Led Webinars
Develop your skills by registering for one or more of our webinars. All sessions are virtual and led by an instructor. Learn more about all our webinar offerings by visiting our Instructor-Led Webinars page.
PERSONAL DEVELOPMENT
Caring Conversations – Two Part Series
This two-part webinar series will help you learn how to communicate effectively with your colleagues with compassion in everyday challenging situations. Learn how to start a conversation, share your perspective with clarity, create a safe environment for feedback, and respond to feedback.
Upcoming Session:
Tuesday, June 4, 2024: 12:00pm – 1:00pm CST
LEADER DEVELOPMENT
Development Conversations
This webinar will focus on helping you build the knowledge and skillset to equip you as a leader in supporting the development of your team members. You will learn about development and practical strategies for keeping the topic of growth alive with your team members through meaningful and in-the-moment development conversations, embedded into everyday interactions.
Upcoming Session:
Tuesday, February 20, 2024: 10:00am – 11:30am
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7. To find our complete library of available courses, visit the Self-Paced Learning page.
Use this reflection guide with your on-demand course to put your learning into practice.
Communication Across Cultures: Clarity: 11 minutes
In this course, strategies to talk with others whose first language is not English are discussed. Learners will practice tempo and intonation, avoiding colloquialisms, and using verifications loops, as well as explore tips on triangulating messages and mapping conversations to increase clarity.
Giving and Receiving Feedback: 20 minutes
In this course, you will learn how to deliver message people are more receptive to and accept feedback better from others.
Communicating to Influence: 36 minutes
Does the listener actually hear what you want them to? Learn how to build rapport and trust, analyze how people prefer to think and communicate, read and use body language effectively so that your message is clearly delivered.
Programs and Groups to Enhance Communication
Discover more about available programs or groups to deepen your learning.
Insights Discovery
Insights helps you know and understand yourself and others better. This awareness drives connection, optimizes the benefit of differences, and drives individual and team performance. Enhance your leadership skills with our Insights Discovery Sessions.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Closed-Loop Communication
This process of acknowledging the receipt of information and clarifying with the sender of the communicated message. Use this resource to help you put closed loop communication in practice: Closed Loop Communication
AIDET
AIDET is a communication tool has been proven to improve the customer experience and lead to better overall outcomes. Use this resource to learn more about AIDET and how to put it into practice: AIDET Handout
SBAR
SBAR is a verbal or written communication tool that enables information to be transferred accurately between
individuals. This is important as we all have different styles of communicating, varying by profession, culture,
and identity. Learn how to practice SBAR in your daily communication with the following resource: SBAR Communication Tool
The Fairview Commitments
These are the actions and expected behaviors of leaders and team members to achieve a culture of exceptional care and continuous improvement.
Leaders are expected to role model, reinforce, and hold themselves and others accountable to The Fairview Commitments.
Go to the Fairview Commitments page to learn more about each commitment and to access team discussion guides to help you in these conversations.
Diversity, Equity and Inclusion
Extend your understanding and model anti-racist and inclusive practices.
Instructor-Led Webinars
Develop your skills by registering for one or more of our webinars. All sessions are virtual and led by an instructor. Learn more about all our webinar offerings by visiting our Instructor-Led Webinars page.
PERSONAL DEVELOPMENT
Build Your Cultural Intelligence
This session provides you with the skills to be effective and inclusive when working with cultures different than your own. You will explore your capabilities and awareness related to how you think, feel, and behave.
Upcoming Session:
Wednesday, June 26, 2024: 1:00pm – 2:00pm CST
PERSONAL DEVELOPMENT
Recognizing and Responding to Microaggressions
In this webinar, you’ll explore the meaning of microaggressions and build skills for responding whether you are a recipient, source, or witness.
Upcoming Session:
Thursday, May 30, 2024: 10:00am –11:00am CST
PERSONAL DEVELOPMENT
Understanding Implicit Bias
Learn how implicit bias and microaggressions impact our patients, our customers, and each other. This session will provide guidance in determining what your individual implicit biases are, how they are formed, and how to address them.
Upcoming Session:
Tuesday, August 13, 2024: 12:00pm – 1:00pm CST
PERSONAL DEVELOPMENT
Connecting Through Generations
Understand the different generations present in today’s workplace and learn tactics to improve connection, engagement, and communication.
Upcoming Session:
Friday, April 26, 2024: 8:00am – 9:00am CST
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7. To find our complete library of available courses, visit the Self-Paced Learning page.
Use this reflection guide with your on-demand course to put your learning into practice.
Macro Effects of Microaggressions: 15 minutes
In this course, microaggressions are discussed as an aspect of racism and practices to address them to for improvement are shown.
The Four Pillars of Emotional Intelligence: 20 minutes
In this self-guided course, you will learn Daniel Goleman’s Four Pillars of Emotional Intelligence, explore your strengths and challenges, and identify strategies to make improvements.
Generations in the Workplace: 15 minutes
This self-guided course will help participants gain an understanding of generational preferences and tendencies around communication, motivation and learning styles for each of the four generations that currently make up our workforce.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Diversity, Equity and Inclusion
There are many differences and similarities among our employees and patients that affect how we live and work together. Diversity, Equity and Inclusion comprise all these differences and similarities including race, ethnicity, primary language, age, size, gender, gender identity, physical capability, sexual orientation, tenure, spiritual belief, job level, and more.
Through initiatives across our organization, we help people understand and value these differences and similarities to best work together and meet the needs of the patients and communities we serve.
Explore the Diversity, Equity, and Inclusion Intranet page to learn more.
Healing Opportunity People Equity
Initiated in the Summer of 2020, in the wake of the tragic murder of George Floyd in Minneapolis and the COVID-19 pandemic that is disproportionately impacting people of color, the HOPE Commission is an acknowledgement that our organization must improve itself to produce more equitable health care outcomes for all of our patients.
Learn about our organization’s multi-year transformational change effort to drive equitable outcomes and inclusive environments for our patients, employees, and communities by visiting the HOPE Commission Website.
Personal Effectiveness
Enhance your productivity and professional success through accountability, delegation, and critical thinking.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7. To find our complete library of available courses, visit the Self-Paced Learning page.
Use this reflection guide with your on-demand course to put your learning into practice.
5 Tips to Improve Your Critical Thinking: 5 minutes
Every day, a sea of decisions stretches before us, and it’s impossible to make a perfect choice every time. But there are many ways to improve our chances — and one particularly effective technique is critical thinking. Samantha Agoos describes a 5-step process that may help you with any number of problems.
Effective Delegation: 30 minutes
In this course, learn about the Monkey Management approach to delegation to free yourself from time-wasting tasks, along with golden rules for what, when, and how to delegate for optimal results.
Productivity and Time Management: 30 minutes
Learn the 4 essential pillars to successful time management, and discover how you can make the most of your time. Time management is an essential skill for productivity, managing stress and career growth.
Building Accountability: Taking Ownership: 5 minutes
In this course, leaders will learn what it means to take ownership of something and discuss different ways to encourage employees to take ownership of their work by establishing expectations and defining what success looks like.
Focusing On Your Priorities: 15 minutes
This course examines how to define your priorities and plan activities using the Critical Analysis of Use and Time (CAUT) method to accomplish them.
Leadership Level Up: Connect to Create Team Effectiveness: 15 minutes
Learn how strong social connections help teams work more effectively and how you can encourage your team to connect with each other. You will complete an activity to analyze your own working relationships and create a plan to help your team build connections. At the end of this course you will find a reflection and action guide to help you incorporate what you’ve learned into your everyday work.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
About the Operating System
The Operating System creates a framework to help us manage and improve the work we do every day. It’s a common way of thinking that gives both technical and relational systems, as well as processes and tools to enable ways of working collaboratively as an integrated system.
Managing Resistance
It’s best to have a plan for how to handle resistance before you experience it. The goal with managing resistance is to minimize the disruption that resistance can cause during a change process. Use the Proactively Managing Resistance (PDF) one point lesson to assist you in this process.
Insights Discovery
Discover your leadership style, uncover your strengths, and identify opportunities to grow.
Insights Discovery is a powerful and interactive program that improves communication, decision-making, and performance. When you participate in one of our Insights Discovery Sessions, you will complete an online evaluator which creates a comprehensive personality profile unique to you.
Your profile uses a simple and memorable four color model to help you understand your style, strengths, and the value you bring to the team. We call these the color energies, and it’s the unique mix of Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue energies, which determine how and why you behave the way you do.
Participate in Insights Discovery
Learn more about the Insights Discovery and register for a session.
Learn About Available Profiles
Dive deeper into what you’ll receive in your Insights Discovery profile
Personal Growth and Wellbeing
Create a healthier work environment by modeling personal wellness, practicing mindfulness, and advocating for a culture of wellbeing.
Self-Paced Learning
OD&L is thrilled to provide a library of on-demand courses available to you 24/7. To find our complete library of available courses, visit the Self-Paced Learning page.
Use this reflection guide with your on-demand course to put your learning into practice.
The Four Pillars of Emotional Intelligence: 20 minutes
In this self-guided course, you will learn Daniel Goleman’s Four Pillars of Emotional Intelligence, explore your strengths and challenges, and identify strategies to make improvements.
The Mindful Leader: 20 minutes
Practice mindfulness in your daily life to help calm your mind, avoid burnout and take your busy workday out of auto-pilot mode. In this course, we look at the psychological and physiological benefits to slowing down and practicing this simple form of meditation.
Moving Forward and Learning from Failure: 6 minutes
In the moment, certain failures can seem catastrophic, earth-shattering, and devastating, but it’s important to maintain a healthy perspective and positive mindset. In this course, we’ll talk about what it takes to move forward from a mistake and how to learn from past failures to ultimately find success.
Information and Resources
Browse through the topics listed below to find additional information and resources to help you advance your skills.
Fairview cares about your health and wellbeing, which is why there is a dedicated team of individuals working to bring you the best programs, benefits, and resources to help manage your health and live your best life. Explore the Health & Wellness pages on the Intranet to learn more.
We all experience difficulties from time to time that can interfere with our happiness at home or work. The Employee Assistance Program (EAP) is here to support you before issues develop into larger problems.
Fairview offers you and your family members free, short-term counseling, referral and support services. You and/or your family members may use up to six short-term counseling sessions per year.